The second-hand marketplace Shoppers Express Anger Regarding Size Updates

Vinted users have been reacting angrily after an update resulted in products showing incorrect sizing.

The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all users about the change.

Social Media Reaction

Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification versus the original listing because of the remapping.

Vinted explained the new system was more in line with other platforms.

It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.

Measurement Approach Updates

Previously, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The new system has an alphabetical indicator and numerical range such as S/UK 8-10.

For certain items, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.

Shopper Stories

A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," which is what Vinted now does.

Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Required Changes

A different user, based in Derby, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.

Platform Context

The service features exceeding 100 million users, with 18 million British users.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options after backlash from users.

Nicholas Johnson
Nicholas Johnson

A tech journalist and digital strategist passionate about exploring how emerging technologies shape society and business.